We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on thevirtualkart.com.
- Easy Returns
- How Easy Returns Work
- Genuine Products
- Secure Payments and Safe Ordering
Easy Returns
Returns are easy. Contact us on thevirtualkart.com or go to My account – Order- click on Return.
Returns Policy
While most items can be returned for a refund or replacement within a seller day return window, return policies may be different across product categories. Please check the Returns Policies for details on the returns policies.
How Easy Returns Work
Visit the Returns Support Centre to initiate returns.
Seller fulfilled items need to be returned directly to the seller and not to Virtualkart. The seller will specify the return address and mailing instructions. For more information about returns and refunds for seller fulfilled orders, contact us on [email protected].
Genuine Products
Sellers are committed to sell only genuine products to customers on https://thevirtualkart.com
Secure Payments and Safe Ordering
Privacy
Virtual kart understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.
How Secure Is Information About Me?
We work to protect the security of your information.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign out when you finish using a shared computer.
Virtual kart assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
